DETAILS:

Customer Service Department Trainer Job id: 38726849
Location: West London, London
Salary: £16.89 - £20.75 per hour
Company:Eden Brown Ltd
Job type: Contract
Date posted: 05/06/2008 11:19


Description: To produce training material, identify skills gaps, plan training sessions and deliver the training and coaching required for the Customer Services Officers to enable them to deliver an excellent service to our customers.The Group works a 35 hour week, 9.00am-5.00pm, Monday to Friday, but additional hours may be required to be undertaken during busy periods. Must have a strong customer service background.Do not have to have worked within Housing Associations but an understanding of these is required.Strong experience of training delivery (IT training will be an advantage)Experience of setting up induction programsEden Brown is committed to equality in the workplace and is an equal opportunity employer.Eden Brown Ltd is acting as an Employment Business in relation to this vacancy.


Contact: Ashley Diamond
Reference: job/118123ASD
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