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Bilingual Sales Manager   This job has expired Job id: 28548667
Location: Newcastle Upon Tyne (NE1)
Salary: £20000
Company:EUROPEAN RESOURCES LIMITED
Job type: Permanent
Date posted: unspecified


Description: Principal Duties and Responsibilities: Maintain and grow revenue of existing Clients/Programs Owns satisfaction on all new market portfolios allocated to market Partnering with client to leverage and pursue new business from the existing client portfolio. Monitor, identify and resolve performance/behavior/attendance issues using prescribed performance management techniques. Conduct account reviews both internal and external Support communication with markets and escalate internally where appropriate. Manage pipeline forecasts Monitor, identify and resolve performance/behavior/attendance issues using prescribed performance management techniques. Deliver market specific sales results on behalf of client Monitor and take action on TKS, personnel and payroll issues. Conduct performance appraisals annually. Review clients compliance documents as required. Responsible for staffing and hiring. Maintain current employee records on direct reports. Review CMS statistics on a daily basis and provide constructive feedback. Ensure training needs of subordinates are met. Modify Sales Operations as needed to meet service level agreements under supervision of Sales Operations Manager. Successfully complete all client related training. Resolve escalated customer issues. Hold team meetings on a regular basis with direct reports. Communicate all process and client changes to direct reports within specific timeliness. Promote the use of all center communication tools. Responsible for day-to-day functional supervision of non-exempt work group, including work assignment and attendance monitoring; providing input into selecting, training, developing, and completing performance appraisal of work group(s) in accordance with the organisation's policies and applicable legal requirements. Education & Professional Certifications: Associate's degree in related field or advanced vocational training with two to four years related experience; or High school diploma or equivalent with three or more years of related work experience. European Resources Ltd offers the services of an employment agency for permanent work and an employment business for temporary work.


Contact: Paul Lyus
Reference: job/0701-9PL

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