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Operations Manager - PERM   This job has expired Job id: 28322510
Location: Slough, Berkshire
Salary: 22000 - 23999 Annual Salary
Company:Kelly Services
Job type: Permanent
Date posted: unspecified


Description: Description The Operations Manager is responsible for client retention in the centre and the increase of the customer service income. He/she is accountable for delivering an effective and efficient Business Centre operating in line with guidelines provided in the the company standards and policies. He/she is responsible for overseeing and executing all customers administrative and technical services, ensuring rapid response and high satisfaction levels. Furthermore the Operations Manager is in charge of management, guidance and motivation and continuous training of the Customer Service Representatives of the centre team.Major Responsibilities:Office Operational sales.Team Management and Development.Cutomer Service, Quality & Office Standards and Presentation.Office AdministrationHealth & Safety / Crisis Management.Main Skills Needed:Team Management, Teamwork, Customer Service Orientation, Quality Focus, Continuous Improvement, Continuos Learning, Problem Solving, Focusing on Clients, Acting Ethically and with Integrity, Being Results Orientated. Profile What we offer


Contact: Slough on 01753 552233
Reference: job/Kelly Services UK_23232_EN

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