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Job Customer Service Do you have a flair for rapport building and customer service? Do you want to work for a company where you will really make a difference from day one? If you thrive on getting the most from strong customer service and want to be recognised for your contribution then we have an opportunity for a Customer Service Advisor due to st ...
DETAILS:
Customer Service This job has expired Job id: 28266637
Location: Coventry (CV1)
Salary: £14000 per annum + world class benefits + career path
Company:Hamlin Knight - Coventry
Job type: Permanent
Date posted: unspecified
Description:
Do you have a flair for rapport building and customer service? Do you want to work for a company where you will really make a difference from day one? If you thrive on getting the most from strong customer service and want to be recognised for your contribution then we have an opportunity for a Customer Service Advisor due to start in May. A career with this company would be valuable to your career progression.
Main Duties and responsibilities:
* Build and develop positive relationships with all internal and external colleagues, suppliers and customers to ensure delivery of excellent customer service.
* Manage all requests and queries, providing solutions and advice within the agreed service levels to ensure first class delivery.
* Handle all queries within the established best practice and department procedures, referring for assistance when required.
* Administer all departmental tasks as required in a complete, efficient and productive manner, planning and organising own work as required.
* Actively identify opportunities to improve service levels, proposing solutions where possible.
* Contribute to reputation of company by providing guidance to others and informing the decision making processes wherever possible.
QUALIFICATIONS, SKILLS, KNOWLEDGE & EXPERIENCE:
Educated to GCSCE standard or equivalent
Strong customer awareness.
Good telephone, keyboard and communication skills with good keyboard skills.
Evidence of effective team working.
Previous experience of a customer service environment is desired.
Benefits and rewards
In this role you can expect to be richly rewarded with an excellent salary up to £14,000 per annum, world class benefits package, and the career path to match your motivation.
To apply for this opportunity apply on-line in the first instance or by contacting Jason Gauci for an immediate interview on 02476 243647
Contact: Jason Gauci
Reference: job/JG3807
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